These questions can be helpful during an interview. They are taken from a podcast in our series “Is Veterinary Medicine Ready for a Chief Culture Officer?”

1. What happens when there is a problem that needs to be solved? Ask for an example and listen for cues if that resonates with you. Consider who was asked for input.
2. What happens when there is a conflict?
3. What happens when there is a performance issue?
4. Can you describe inter-department communication?
5. What happens when someone leaves the hospital?
6. When a client complains, how is it handled, and by whom?
7. How are emergencies handled when they walk in the door?
8. What is the turnover rate among specialists, emergency veterinarians, technicians, nurses, front office, in addition to other staff?

Kristen Mashburn, Founder of Company Culture Consultant, shares the three best questions to ask when you’re being interviewed. It’s a great way to hone in on some of the most important factors of company culture without overwhelming the interviewer with questions.

Joey Rick, the first-ever Chief Culture Officer at PartnerMD, explains the fundamentals of workplace culture, how this differs from workplace climate, and strategies that can be implemented to improve workplace culture. Joey also provides questions that veterinarians can ask when they are interviewing to help research the culture of a veterinary hospital.